Privacy Policy

This policy outlines how Healthcare Panels of India handles Personal Information, including data collected from study respondents, business professionals, customers, suppliers, investors, etc. Healthcare Panels of India aims to comply with all applicable local and international privacy laws and regulations, including the Indian Data Protection Regime and the EU General Data Protection Regulation (GDPR). This privacy policy, in conjunction with HPI's standard terms, conditions, and procedures, aims to facilitate timely compliance with these laws.

Healthcare Panels of India conducts market research studies for informational purposes only and does not use the information for advertising or promotional purposes in any industry. The information shared is confidential, and audience reactions are used to make assumptions about products or diseases. These assumptions are not intended to influence any decision-making process.

Data Collection

This website may collect personally identifiable information (PII) from participants, including sensitive data such as health information, race/ethnicity, and political/religious opinions. However, the identity of the participants is kept confidential and not disclosed to third parties. Authorized individuals who view the responses are prohibited from sharing PII with others in their organization or other organizations. The study's sponsor will only receive aggregated results to gain an overview of attitudes in the studied therapeutic areas. Healthcare Panels of India collects and processes information to ensure no respondent's answer can be linked to them by name.

Employee Training

HPI has provided comprehensive training to its staff to ensure strict compliance with data protection regulations across the organization. Our clients and sponsors rely on us to comply with the European Union's General Data Protection Regulation (GDPR) and other relevant data protection laws. We continually improve our practices by offering training on data protection, including GDPR requirements, to our operational, programming, panel, and voice quality teams.

Personal Data

Personal data refers to information that can identify you as an individual directly or indirectly. It may include details unique or exclusive to you, such as your name, postal address, email address, phone number, or a specific device identifier. Healthcare Panels of India may gather such data from users of this website who voluntarily provide their personal information, including their name, address, telephone number, and email address. It should be noted that submitting personal data to Healthcare Panels of India is entirely voluntary, and the company imposes no mandatory conditions.

Personal Information Collection and Use

The global healthcare market research company, Healthcare Panels of India, gathers information through various means such as this website, telephone interviews, face-to-face conversations, online interactions, and social media engagements.

HPI will only use personal data submitted by users following their privacy policy and with the User's express consent. HPI may use this data for a variety of reasons, including responding to user requests for services or information, sending marketing communications, sharing data with agents or partners for business-related purposes, complying with legal obligations, and protecting against fraudulent behavior.

The company will also update and improve its database to enhance the efficacy of its data and identify users for future studies. Users are encouraged to report any suspicious activity or misrepresentations of HPI's services. It is important to note that HPI collects only the necessary personal data to fulfill its contractual or statutory obligations.

Third-Party Data Transfer

HPI is committed to protecting the privacy of its users and will not disclose their personal information to any third party without obtaining their prior express consent, except for research purposes or as required by law. This includes the User's name and email address.

HPI may share the User's data with related entities or vendors for data processing purposes, such as data matching, online advertising, social media interactions, scientific publications, and pharmacovigilance. Suppose such data transfers are made across borders or outside the European Economic Area. In that case, HPI will ensure that appropriate safeguards are in place to comply with EU data protection laws and ensure secure data transfer.

The User's personal information may also be collected, stored, transferred, or processed by HPI's sister companies or third-party service providers for research-related purposes, such as data processing and incentives fulfillment. However, all such parties are contractually obligated to maintain confidentiality and protect the User's information with security standards and practices equivalent to those of Healthcare Panels of India.

Security of Personal Data

The protection of personal data is a top priority for Healthcare Panels in India. To ensure the confidentiality of user information, the company has implemented reasonable physical, electronic, and administrative measures. Access to personal data is restricted to authorized employees who require it for their job responsibilities.

However, Healthcare Panels of India cannot guarantee that all communications and data stored on their servers will be completely secure from unauthorized access by third parties such as hackers. By agreeing to submit their personal data, users are acknowledging and assuming the risk of any potential unauthorized access or data breaches. This Privacy Policy informs users that Healthcare Panels of India has taken reasonable measures to protect their data but cannot guarantee complete security.

Links to Third Party Websites

For the User's convenience, this website provides links to various websites that are deemed to provide useful information. However, please note that our policies and procedures do not apply to those websites. Users are advised to contact those websites directly for information on their privacy policies.

Accuracy of Personal Information

Healthcare Panels of India takes reasonable steps to ensure that the personal data under its control is accurate, complete, current, and relevant based on the latest available information. If Users need to correct or update their personal data, they can request the necessary changes by sending a written request to rfq@healthcarepanelsofindia.com

International Transfer of Personal Data

The personal data provided by respondents, KOLs, or users participating in the study is stored on HPI servers located in their data center in India. Healthcare Panels of India may transfer the personal data of respondents, KOLs, or users to one or more affiliated companies or sister concerns located in other countries for the purposes previously described. To support the company's global operations, personal information may be transferred and accessed from around the world, including the United States. This Privacy Policy applies to all instances where personal information is transferred to other countries. Healthcare Panels of India's service providers are obligated to maintain the confidentiality of the personal data of respondents, KOLs, or users as part of their contractual agreements.

Personal Data Retention

Healthcare Panels of India will delete the personal data of users when it is no longer necessary to achieve the original purpose for which it was collected, in accordance with prevailing online norms and general practice. However, statutory compliance requirements may require Healthcare Panels of India retain personal data for a longer period, where applicable. If a respondent, KOL, or User chooses not to be contacted in the future or decides not to pursue further dealings with Healthcare Panels of India, their personal data may be retained to ensure that they are not contacted for future market research projects or recruitment campaigns through bulk emailing.

Server Log

Our website provider collects and retains certain information through the server log, which is automatically transmitted by your browser to us.
The information stored in the server log includes:

  • Browser type and version
  • Operating system
  • Referrer URL
  • Hostname of the accessing computer
  • Time of the server request

This information cannot be attributed to specific individuals and is not combined with other data sources. We reserve the right to review this information if we become aware of any concrete allegations of unauthorized use.

Contact Form

If you use our contact form to send us your inquiries, we will store your details and contact information provided to process your inquiry and handle any follow-up questions. We will not share this information with any third party without your explicit permission.

Information, Deletion, Blocking

You are entitled to receive information about the personal data stored about you, including its origin, recipients, and the purpose of data processing, free of charge. Additionally, you have the right to correct, block, or delete this data.

Objection to Advertising Emails

We do not consent to use our contact information, which is provided within the imprint obligation, to send unsolicited advertising or information materials. If such spam emails or unsolicited advertising information are sent, the operator of this site reserves the right to take legal action.

Changes to this Policy

Healthcare Panels of India has the right to change its privacy policy and practices as it deems necessary. Users are recommended to check this policy frequently. Unless explicitly agreed by the User, Healthcare Panels of India will treat personal information based on the privacy policy at the time of collection. By using this website after any modifications to the privacy policy, the User agrees to collect, use, transfer, and disclose their personal information as stated in the current privacy policy.